ANURAG MALLICK reviews Singapore Airlines while flying from Bangalore to Melbourne via Singapore
As my Singapore Airlines flight SQ-503 from Bangalore to Singapore taxied off the runway, I watched the green landscape from my window seat get obscured by clouds. It was a 4½ hr flight in a southeasterly direction towards Chennai, the Bay of Bengal and beyond. A welcome drink of orange juice and a hot towel later, I turned my attention to the Kris World entertainment system. It had 80 movies to choose from – new Hollywood releases, Bollywood hits, a decent world cinema collection and 126 TV shows.
Besides the in-flight entertainment, there are many reasons to fly Singapore Airlines – the generous allowance of 30kg check-in baggage, pleasant smiles all the way from the airport counter to being ushered to your seat, delicious Asian cuisine and award-winning customer service. But for me, the high is in ordering a Singapore Sling when you’re 30,000 ft high! The iconic drink celebrated its centenary last year, created in 1915 at Singapore’s Raffles Hotel by bartender Ngiam Tong Boon.
Though my Singapore Sling came not in a tall glass but in a plastic cup (but then, so does the bourbon and whiskey) and was made from a pre-mix, the novelty of ordering Singapore’s signature cocktail while flying SQ is a different kick! Unlike the Raffles Hotel tradition of serving a complimentary bag of peanuts (whose shells are tossed on the floor of the Long Bar), I had a pack of roasted peanuts to contend with, minus the littering!
For the main course, I opted for the chicken rice lunch. A small tub of cheese, two biscuits, a roll and butter gave company to my second Sling. Soon, I was tucking into my wok fried chicken in black peppercorn sauce, perfectly done carrots, beans and baby corn with rice. The portions of the meal, like the baggage allowance, was generous.
No sooner had I finished watching London Has Fallen, it was time for touch down. If Singapore Airlines (SQ) the national carrier, is one of the world’s largest and most popular airlines, its airport hub Changi is equally loved. The 15th busiest airport in the world, it flies to more than 60 destinations in 35 countries and serves more than 51 million passengers every year. And there’s good reason why Changi has made it to the top three of Skytrax’s best airport rankings for the past 14 years, topping the list four times in a row.
Free foot-massage machines (no coin-operated crap), two movie theaters, various TV-watching lounges, a waterfall and five specialty gardens throughout the airport dedicated to orchids, ferns, cacti, sunflowers and a double-storey Butterfly Garden with thousands of butterflies and a see-through “Emergence Enclosure” where you can see the cocoons hatch. The new Terminal 3 (T3) also has toy stores, video arcades and a pay-to-enter playground with rides, slides, inflated animals, all accessible without passing through security. It’s a giant entertainment and leisure complex disguised as an airport!
Besides the efficient operations, helpful ground staff to guide you and charging points everywhere, all three terminals have dedicated areas where travelers can stretch out on chaises – the Snooze Lounge in T3 or Sanctuary in T2, where upholstered chairs face an indoor brook and mini tropical forest with broad-leafed plants. For premium passengers, Singapore Airlines also has three lounges – the SilverKris Lounge, the Private Room and KrisFlyer Gold Lounge.
And if the airline rolls out the red carpet for regular passengers, it takes its service several notches higher for its other classes, especially on board the newer Airbus A380 aircraft on long-haul flights. Its private suites, designed by French luxury yacht designer Jean-Jacques Coste, come with sliding doors and blinds, comfy seats, separate beds and full bathrooms. There’s no scrimping with Ferragamo toiletries and Givenchy blankets, pillows and pajamas. Two suites can even be combined to create one queen sized bed and double room. First Class too features giant beds and meals like Lobster Thermidor and Singapore’s popular dish bak kut teh (pork spare ribs in a pepper broth).
Business Class has fully-flat, 78-inch beds complete with linen, duvets, pillows and 18-inch HD TVs loaded with 1,000 movies, TV shows and songs, with noise-canceling headphones, internet and text messaging. Economy isn’t too bad either, with 19.5-inch-wide seats that recline eight inches, with calf and foot rests. Though the TVs are smaller (13.3-inch HD touchscreen monitor), the entertainment is the same as First Class. And the Asian-inspired dishes are delicious.
After my brief stopover at Changi spent in duty free shopping, it was time for my connecting flight SQ-207 from Singapore to Melbourne. With a return flight booked on Singapore Airlines as well, I was looking forward to the laksa, stir fried noodles and beef massaman curry. And of course, my Singapore Sling…
Author: Anurag Mallick. This article was written specially for the blog on a trip courtesy Singapore Airlines.